Our nappy trial options
Because every baby and family have different requirements,
we offer three ways to try our washable nappies.
- Moneyback trial option
on your nappy choices
- Buy a ready made trial kit
- Hire a real nappy
kit We have an experienced advisor who can help you put together
a kit to suit your needs and support through the trial period.
1. Moneyback real nappy trial
Buy a selection of nappies and/or wraps of your choice (one of each).
If you don't find them suitable return them for a 70% refund. By taking
advantage of this option you really have very little to lose by giving
washable nappies a go - give it a go with confidence!
The first nappy and wrap of each type you order
is automatically on a trial basis. You simply order the nappy/wrap of
your choice as usual. Try it a few times. If you like it keep it! If
you do not like the nappy/wrap simply return it (within one month of
receipt of the item, in good used condition*) and you will be refunded
70% of the price of the nappy. So, for example, the cost to you of trying
a Fuzzi Bunz nappy will have been £3.90 (plus p&p to return
it which will be around the price of a first class stamp)!
If you are also making use of our multi buy offers and are buying 6
or 10 of a nappy type, then you could consider just using one of them.
If you are not happy you can get a 70% refund on the one trial nappy
and a full refund for the unused ones.
Please note we can only accept one of each type back for a 70% refund.
2. Buy a ready made trial kit
We have designed some trial kits/starter packs
which include a comprehensive range of nappies, wraps, inserts, boosters,
nappy nippas, fleece & paper liners etc. - in fact everything you
will need to try the nappies and find out what suits you and your baby.
Available in a range of sizes for babies of different ages. Kits come
with full instructions on using and caring for the kit.
3. Hire a real nappy
Try a range of real nappies and wraps for
a very small 'hire' charge. See below for more details.
We offer you the opportunity to try a selection of our nappies and/or
wraps for two weeks. This option is designed for those who are unsure
how they will get on with real nappies but want to give it a go without
the commitment of buying them. Hiring a kit is also useful for those
who are unsure what type of nappies will suit their needs best and would
like to try a range thoroughly before they commit to buying. Parents
who have hired a trial kit come out of the experience confident about
what will suit their baby and what they will need and not need.
What can I try?
You can design your own nappy hire kit if you wish. Just email us the
details of the nappies you are interested in hiring and we can sort
that out for you. We have a dedicated experienced nappy advisor who
can help you put together a nappy hire kit based on your requirements,
and who will support you through the trial period if you need some advice.
Alternatively you may wish to try the full kit which comprises examples
of lots of different types of nappy, so you can experience a wide range
of options. You can try virtually any nappy items we sell, including
boosters, liners, wraps, nappy meshes and wipes.
Before we despatch the nappy hire kit our advisor
will discuss with you the type of things you are looking for from your
nappies (i.e. easy to put on, stay-dry or quick to dry) and will design
the kit with this in mind. As a rough guide the full hire kit will contain
enough nappies and accessories for you to use the nappies full time
and wash every two days, though it depends on what you decide to try.
The nappy hire kit will come with a fully customized instruction pack.
What if my baby doesn't arrive on time?
You can book a nappy hire kit to arrive a little before your due date.
We know that babies don't always arrive when expected so we are flexible
about this. The two week hire does not start until your baby is home.
If your baby arrives early we will do our best to get your nappies out
as soon as you notify us.
What will it cost?
There is a flat administration fee to cover the costs of laundering,
disposable liners etc. and putting together personalised instructions
based on your requirements (this fee is £7 for kits containing
6 or more nappies/wraps and £2 for small kits). This fee is non-returnable
once the kit has been despatched. In addition there is a £1.50
charge per nappy or wrap for the two week period to cover wear
and tear on the nappies. If you have heard about our nappy hire kits
from others you will know that we only use nappies that are soft and
in excellent condition for the trials, so that you can have a fair trial!
We ask that you to arrange and pay postage back to us. The value of
a full trial kit provided will be approximately £100 - £200
and we therefore ask you to pay a deposit of £70. When you return
the nappies to us your deposit will be refunded, minus the administration
fee (£7 or £2) and the hire costs, all of which will have
been agreed with you beforehand.
BUT you can get back some or all of this cost!
After the trial, if you decide to buy some nappies from us, we will
offset some of the fee you have paid against your purchases by giving
you a 5% discount on your first purchase.
There may be a short delay if items of the kit are
already in use, though this is not normally more than a week. The real
nappy trial kit will probably not be brand new but will reach you in
good, clean, hygenic condition, freshly laundered and sanitised to a
high standard by our nappy hire kit advisor.
Listen to what one "nappy trialler" thought of the experience:
Please contact us if
you wish to find out more about this option.
*Please note: We expect that returned nappies
will have been used and washed according to instructions but not damaged.
We will expect some level of wear and tear of course. However, nappies
damaged beyond use may not be refunded. Refunds will be at our discretion.