BabyKind's customer's comments
Here are some of the comments our customers have spontaneously made
to us. They include comments about our service and our products. All
comments appear with the kind permission of the person who made them.
I am just writing to thank you for the delivery
and quality of my order which I received this morning. I was genuinely
impressed by the speed and efficiency of your service! I ordered these
on Wednesday, had a problem with the PayPal service, which my query
was replied to by the next day, when I could pay, and I received them
Saturday morning - neatly packaged and in perfect order! And this was
with the standard delivery service! Laura
Just a quick e-mail to say thanks again and I
am posting the nappies back to you today (trial pack)... I
must say that your website is about the most user friendly site I have
ever come across, buying goods over the net has never been so easy.
Best of luck with the business - I for one have been very impressed.
Thanks for your email and letter. After months
of trying to understand all the bits and pieces that go with reusable
nappies I was about to give up. It was a huge relief to find a website
that explains everything and that can supply everything in one go. Hayley.
I will definitely be recommending your site, excellent
prices, great communication and speedy delivery - what more could you
want! You can quote me on that too! Joanne.
What can I say?! What a fantastic service, can't
quite believe the in-depth reply you sent! Thank you very much indeed
for the time you have spent on this. Your advice has been really helpful
and I am a step closer to deciding what to do... Lucy.
At last, a web site which is truly easy to read
and informative. Karen.
Thank you very much for the replacement nappies
and the refund, and for dealing with it all so quickly. Your customer
service is excellent and I hope your website is proving to be a great
Many thanks Helen - that is really appreciated!
You have a great site and I'm really impressed with the prices and range
you offer. I will certainly be recommending you to my fellow nappy addicts!!
I'm so pleased with your service that I wanted
to let you know that. I ordered some nappies from you to Finland and
they came during the same week. I also told couple of my friends about
you and I ordered for them some Fuzzies and Wonderoos. Sari.
A lot of thanks from Finland! I made order on
Sunday and today, on Thursday I got the delivery :-) I'm very happy
about the fast delivery 10 points to You :-) I will recommend you other
moms here in Finland. Nina.
Just to say a HUGE thank you for the speed with
which my order for the Fuzzis was processed. I only ordered on Saturday
afternoon/evening and they arrived first thing this morning (Tuesday).
Just a short note to say thank-you very much
for your easy to use web site firstly. The ordering process is straight
forward and payment is secure and fast. Best of all is how cheap p+p
is and my parcel arrived really quickly. I tried the mother-ease all-in
-one nappies and was pleased so ordered some more. I have used bambino
mio washables with my second baby up to a point where I need something
a bit less bulky, most of my friends +family use washables and I have
recommended they give your web site a go. Jo.
I just wanted to let you know that I received
my Motherease swim nappy today and wanted to thank you for the excellent
customer service and the speed of delivery... Pauline.
I would just like to say thank you for my order
which I received yesterday (very quick!) I am very impressed with them
and couldn't wait to put them on my little girl. I like the fact they
are not as bulky as other nappies I have tried and so my daughter can
still wear her 0-3 clothes (she is only 4 weeks) So thankyou again for
a lovely product, a great deal (3 for 2) and for excellent service I
will be back again trying some more out soon I'm sure!!! Emma.
Un petit mot rapide pour vous dire que j'ai bien
reçu aujourd'hui même votre colis et que les couleurs des
fuzzi sont vraiment trop belles. Je suis vraiement étonnée
de la rapidité de votre envoi car même le courrier inter
france met plus de temps que cela pour arriver. A très bientôt
pour une prochaine commande. Christine.
Just wanted to give you positive feedback having
just received my fuzzi bunz. Prices are great and very clear, website
is easy to use, payment via paypal makes it very very easy and hassle
free, and delivery was prompt. Thanks! ... Fuzzibunz are just so easy,
not too bulky, dry really quickly so i need fewer, soft on skin and
haven't leaked once. I've also passed on your details to my mothers
group - although most are scared of trying washables! Joanna.
Je viens de recevoir ma commande. Merci... je
suis satisfaite de vos service et de vos frais de port.... vous êtes
moins cher qu'en France!!! ... vous pouvez utiliser mon commentaire
sur votre site.... car je suis contente de vos services, et les gens
ont le droit de le savoir.... Quand un site est bien, il faut le dire!!!!
Un mail rapide pour vous dire que je suis vraiment
satisfaite de la qualité de votre site. En effet, une telle efficacité
dans l'envoi des colis est rare. j'ai passé ma commande vendredi
et le mardi matin je reçois mon colis par la poste. Génial,
armand va donc pouvoir porter tes fuuzi de toutes les coucleurs pendant
ses vacances. Merci beaucoup et @ bientôt pour une nouvelle commande.
Merci beaucoup pour la rapidité de votre
réponse et surtout d'avoir écrit celle-ci en français.
J'ai reçu ma commande hier. Je suis très heureuse de la
rapidité avec laquelle elle est arrivée. Votre service
est excellent et je ne manquerai pas de passer à nouveau une
commande chez vous. Corinne.
Once again, thank you very much for the speedy
delivery - I really LOVE using your site! My order arrived today, which
for Ireland is really fast! You must have caught the tide this time!
...Great customer service as usual, thanks again.
Just wanted to let you know that I am so impressed
with Babykind that I have just gone and ordered more nappies!! Your
website is really easy to navigate, my order came quickly and complete
(always a plus!). Thanks! Cat.
OMG it's bright!!!! (hot pink Fuzzi Bunz)
Looks fab though... if that doesn't get her cloth bot noticed, then
nothing will lol! Thanks again, for exeptional service, as ever! Cat.
Thank you for my order of motherease nappies
and various other bits and bobs which arrived today, saturday. i am
very pleased with the stuff, all intact and complete - and it came so
fast! brilliant. This is my third baby, due in 6 weeks. we used the
same set of motherease one size nappies for our two little boys, now
5 and 3 years. those nappies are now in rags - you can see daylight
through some of them! but they lasted from birth to potty, twice, so
i am confident these new fresh ones will be just as successful. i found
your site so easy to use, and so clear. i ordered the whole lot in 15
minutes from start to finish! Trudi.
Re: Motherease Bedwetter
Got my delivery yesterday - very fast, thank you. We had our first night
(without prewashing first because daughter dear caught sight of the
package and insisted) and she said the pants were far more comfy than
pullups. Will wash over the weekend but right now she's reliably dry
with one lift at midnight so don't know when we'll be able to 'test'
absorbency. Just having the extra comfort for Katie is worth it though
- no more wedgies! Thanks for really good and personal service. Jos.
Back to Motherease bedwetter
Once again, thanks for the efficient service,
I shall definately be recommending you to all the clothies I know (and
those I'm trying to convert!). Vicki.
Thank you very much for sorting out my order
so quickly before Christmas. I am really pleased with the nappies, they
are so easy... I will be placing another order shortly through your
website for some more pads and nappies. Thank you very much again for
your wonderful customer service. I have recommended your site to quite
a few people! Julie.
Order received a few days ago and I am so
pleased with the items.The new designs are adorable and excellent quality.
Will remember you if I need to order any more. Carthryn.
Many thanks for the delivery of soft leather baby
shoes. I'm really pleased with them and will be definitely buying from
you again. Great service and very competative prices. Will be recommending.
Just wanted to let you know that I received the
terry squares etc this morning. As ever, the quality is brilliant.
The shoes were indeed a gift and I heard today
that their new owner loves them - her parents are also thrilled! Needless
to say that I'll be using your site again and recommending you to all
our friends. Thanks again! Elena.
I have now received my nappies and am using
them. I just want to say that I am very impressed with your service
and have mentioned your site to other mums who are looking for real
Just wanted to say great service, the shoes are
lovely- really good quality and very reasonably priced compared to similar
ones I've seen in the shops. Keep up the good work! Catherine.
Just a quick a note to say how pleased we are
with the shoes we bought from your website. Not only were they very
good value but the customer service/care you offered was second to none.
I will definitely shop with you again and have already passed your details
to my friends so they can shop with you too. Mary.
I am e-mailing to thank you so much for the
truly excellent service you have provided us in all our orders. The
delivery time, quality of products and communication from yourselves
has always been exceptional - we have been strongly recommending you
and the washable nappies we have ordered from you to all the new mums
we meet. We have been using fuzzi bunz nappies and are finding them
ideal very easy to use and wash. Christina.
Just wanted to say thank you for the order- I
am delighted with all the products we ordered, their quick arrival and
how quickly Mark sorted out the change in size of the baby shoes - also
your customer service response was efficient and appreciated. I think
your website is great- easy to use and the product info is really helpful
- I found out about you from a friend and am now happily recommending
you to some of my friends too. Keep up the good work. Elaine.