BabyKind's Customer's Comments
Here are some of the comments our customers have spontaneously made to us. They include comments about our service and our products. All comments appear with the kind permission of the person who made them.
I am just writing to thank you for the delivery and quality of my order which I received this morning. I was genuinely impressed by the speed and efficiency of your service! I ordered these on Wednesday, had a problem with the PayPal service, which my query was replied to by the next day, when I could pay, and I received them Saturday morning - neatly packaged and in perfect order! And this was with the standard delivery service! Laura
Just a quick e-mail to say thanks again and I am posting the nappies back to you today (trial pack). I must say that your website is about the most user friendly site I have ever come across, buying goods over the net has never been so easy. Best of luck with the business - I for one have been very impressed. Rachel.
Thanks for your email and letter. After months of trying to understand all the bits and pieces that go with reusable nappies I was about to give up. It was a huge relief to find a website that explains everything and that can supply everything in one go. Hayley.
I will definitely be recommending your site, excellent prices, great communication and speedy delivery - what more could you want! You can quote me on that too! Joanne.
What can I say?! What a fantastic service, can't quite believe the in-depth reply you sent! Thank you very much indeed for the time you have spent on this. Your advice has been really helpful and I am a step closer to deciding what to do... Lucy.
At last, a web site which is truly easy to read and informative. Karen.
Thank you very much for the replacement nappies and the refund, and for dealing with it all so quickly. Your customer service is excellent and I hope your website is proving to be a great success. Estelle.
Many thanks Helen - that is really appreciated! You have a great site and I'm really impressed with the prices and range you offer. I will certainly be recommending you to my fellow nappy addicts!! Anna.
I'm so pleased with your service that I wanted to let you know that. I ordered some nappies from you to Finland and they came during the same week. I also told couple of my friends about you and I ordered for them some Fuzzies and Wonderoos. Sari.
A lot of thanks from Finland! I made order on Sunday and today, on Thursday I got the delivery :-) I'm very happy about the fast delivery 10 points to You :-) I will recommend you other moms here in Finland. Nina.
Just to say a HUGE thank you for the speed with which my order for the Fuzzis was processed. I only ordered on Saturday afternoon/evening and they arrived first thing this morning (Tuesday). Carol-Anne.
Just a short note to say thank-you very much for your easy to use web site firstly. The ordering process is straight forward and payment is secure and fast. Best of all is how cheap p+p is and my parcel arrived really quickly. I tried the mother-ease all-in-one nappies and was pleased so ordered some more. I have used bambino mio washables with my second baby up to a point where I need something a bit less bulky, most of my friends +family use washables and I have recommended they give your web site a go. Jo.
I just wanted to let you know that I received my Motherease swim nappy today and wanted to thank you for the excellent customer service and the speed of delivery... Pauline.
I would just like to say thank you for my order which I received yesterday (very quick!) I am very impressed with them and couldn't wait to put them on my little girl. I like the fact they are not as bulky as other nappies I have tried and so my daughter can still wear her 0-3 clothes (she is only 4 weeks) So thankyou again for a lovely product, a great deal (3 for 2) and for excellent service I will be back again trying some more out soon I'm sure!!! Emma.
Un petit mot rapide pour vous dire que j'ai bien reçu aujourd'hui même votre colis et que les couleurs des fuzzi sont vraiment trop belles. Je suis vraiement étonnée de la rapidité de votre envoi car même le courrier inter france met plus de temps que cela pour arriver. A très bientôt pour une prochaine commande. Christine.
Just wanted to give you positive feedback having just received my fuzzi bunz. Prices are great and very clear, website is easy to use, payment via paypal makes it very very easy and hassle free, and delivery was prompt. Thanks! ... Fuzzibunz are just so easy, not too bulky, dry really quickly so i need fewer, soft on skin and haven't leaked once. I've also passed on your details to my mothers group - although most are scared of trying washables! Joanna.
Je viens de recevoir ma commande. Merci... je suis satisfaite de vos service et de vos frais de port.... vous êtes moins cher qu'en France!!! ... vous pouvez utiliser mon commentaire sur votre site.... car je suis contente de vos services, et les gens ont le droit de le savoir.... Quand un site est bien, il faut le dire!!!! Emmanuelle.
Un mail rapide pour vous dire que je suis vraiment satisfaite de la qualité de votre site. En effet, une telle efficacité dans l'envoi des colis est rare. j'ai passé ma commande vendredi et le mardi matin je reçois mon colis par la poste. Génial, armand va donc pouvoir porter tes fuuzi de toutes les coucleurs pendant ses vacances. Merci beaucoup et @ bientôt pour une nouvelle commande. Christine.
Merci beaucoup pour la rapidité de votre réponse et surtout d'avoir écrit celle-ci en français. J'ai reçu ma commande hier. Je suis très heureuse de la rapidité avec laquelle elle est arrivée. Votre service est excellent et je ne manquerai pas de passer à nouveau une commande chez vous. Corinne.
Once again, thank you very much for the speedy delivery - I really LOVE using your site! My order arrived today, which for Ireland is really fast! You must have caught the tide this time! Pauline.
...Great customer service as usual, thanks again. Sarah.
Just wanted to let you know that I am so impressed with Babykind that I have just gone and ordered more nappies!! Your website is really easy to navigate, my order came quickly and complete always a plus!). Thanks! Cat.
OMG it's bright!!!! (hot pink Fuzzi Bunz) Looks fab though... if that doesn't get her cloth bot noticed, then nothing will lol! Thanks again, for exeptional service, as ever! Cat.
Thank you for my order of motherease nappies and various other bits and bobs which arrived today, saturday. i am very pleased with the stuff, all intact and complete - and it came so fast! brilliant. This is my third baby, due in 6 weeks. we used the same set of motherease one size nappies for our two little boys, now 5 and 3 years. those nappies are now in rags - you can see daylight through some of them! but they lasted from birth to potty, twice, so i am confident these new fresh ones will be just as successful. i found your site so easy to use, and so clear. i ordered the whole lot in 15 minutes from start to finish! Trudi.
Re: Motherease Bedwetter Pants.Got my delivery yesterday - very fast, thank you. We had our first night (without prewashing first because daughter dear caught sight of the package and insisted) and she said the pants were far more comfy than pullups. Will wash over the weekend but right now she's reliably dry with one lift at midnight so don't know when we'll be able to 'test' absorbency. Just having the extra comfort for Katie is worth it though - no more wedgies! Thanks for really good and personal service. Jos.
Once again, thanks for the efficient service, I shall definately be recommending you to all the clothies I know (and those I'm trying to convert!). Vicki.
Thank you very much for sorting out my order so quickly before Christmas. I am really pleased with the nappies, they are so easy... I will be placing another order shortly through your website for some more pads and nappies. Thank you very much again for your wonderful customer service. I have recommended your site to quite a few people! Julie.
Order received a few days ago and I am so pleased with the items.The new designs are adorable and excellent quality. Will remember you if I need to order any more. Carthryn.
Many thanks for the delivery of soft leather baby shoes. I'm really pleased with them and will be definitely buying from you again. Great service and very competative prices. Will be recommending. Lisa.
Just wanted to let you know that I received the terry squares etc this morning. As ever, the quality is brilliant. Ruth.
The shoes were indeed a gift and I heard today that their new owner loves them - her parents are also thrilled! Needless to say that I'll be using your site again and recommending you to all our friends. Thanks again! Elena.
I have now received my nappies and am using them. I just want to say that I am very impressed with your service and have mentioned your site to other mums who are looking for real nappies. Stella.
Just wanted to say great service, the shoes are lovely- really good quality and very reasonably priced compared to similar ones I've seen in the shops. Keep up the good work! Catherine.
Just a quick a note to say how pleased we are with the shoes we bought from your website. Not only were they very good value but the customer service/care you offered was second to none. I will definitely shop with you again and have already passed your details to my friends so they can shop with you too. Mary.
I am e-mailing to thank you so much for the truly excellent service you have provided us in all our orders. The delivery time, quality of products and communication from yourselves has always been exceptional - we have been strongly recommending you and the washable nappies we have ordered from you to all the new mums we meet. We have been using fuzzi bunz nappies and are finding them ideal very easy to use and wash. Christina.
Just wanted to say thank you for the order- I am delighted with all the products we ordered, their quick arrival and how quickly Mark sorted out the change in size of the baby shoes - also your customer service response was efficient and appreciated. I think your website is great- easy to use and the product info is really helpful - I found out about you from a friend and am now happily recommending you to some of my friends too. Keep up the good work. Elaine.